When will my prize be ready?

You will receive a phone call or e-mail from the 105.3 KISS FM Promotions Department within 1-2 business days of winning with prize pick up instructions.  Please do not come in to claim your prize until you receive a phone call notifying you that it’s ready for pick up.  If you have not received a phone call within 1-2 business days, please call KISS Promotions at 613-736-2001.

Where can I pick up my prize?

Our offices are located in the south end of Ottawa, near the corner of Walkley Road and Conroy Road.

The NEW 1053KISSFM

2001 Thurston Drive
Ottawa, Ontario
K1G 6C9

Prize pickup hours:

Monday – Friday: 9 A.M. to 5 P.M
Saturday & Sunday: Closed

*Please note that we are closed on holidays*


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When picking up your prize, please note:

  • You will need one piece of valid government issued photo ID to pick up any prize. If the ID presented does not have an address presented upon it, you must also present an official document with this information.
  • If you are under the age of 18 a parent or legal guardian must assume the role of prize winner, and will be required to pick up the prize in person and present a valid government issued photo ID.

PLEASE NOTE: No one else is authorized to pick-up any prize on a winner’s behalf.  All winners must pick up their own prize with valid government issued photo ID. We will not release a prize to anyone who is not the official winner.

  • Your prize will be available for 30 days after being notified it’s ready for pick up.